Tag: etiquette

Customer Service: 20 Years of Experience, 4 Main Types of Customers

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I got my first job at 16. I had the extreme luxury of staying at home with my kids when they were little. So...

The Golden Rule and Other Old Adages That Should Make a...

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I have a 5-year-old, so I spend a lot of my time teaching. Children are not born knowing all that we, as parents, know....

The Magic of a Thank You Note

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I'm a HUGE believer in thank you notes. Just like I'm a HUGE believer in the RSVP! Call me old-fashioned, but I believe thank...

The RSVP Still Matters

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I FIRMLY believe that to not RSVP to an event you have been specifically invited to is bad-mannered. When did it become the norm for people...